FAQ

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Who is Huwa Reserve?

Huwa Reserve, LLC is a direct-to- consumer natural beef operation whose goal is to give consumers another alternative to off-the- shelf grocery store beef. We sell to you online and deliver right to your door. We also visit several events including farmer’s markets. Make sure to check our events page for more details.  Click here to learn more about Huwa Reserve.

What is All Natural Beef?

All natural beef is raised without the use of growth hormones or steroids and our cattle are only fed 100% vegetarian food. Huwa Beef is also verified anti-biotic free with a 120-day affidavit. Moreover, Huwa cattle are also raised in humane and pleasant environments to give our animals the best environments, all while creating the best product for our consumers. If you have more questions regarding the care of our cattle, please contact us.

Where can I get Huwa Reserve Natural Beef?

As of right now we are focusing on selling Huwa Reserve online but in the future look for us in restaurants and shopping outlets and at tradeshows and events! You can grab some of our meat for dinner at May Farms in Byers, Colorado.

What does the phrase “Contains no added moisture, flavorings or artificial ingredients; Minimally Processed” on the package label mean?

The USDA requires natural beef products to meet these requirements and print them on their labels. As a result, companies may only use traditional processing practices to make the food edible, preserve it or make it safe. Additionally, we cannot employ any process that alters the product beyond separating whole products into smaller components. Huwa Reserve never adds any chemicals, “natural additives” or water. Our beef also does not contain any antibiotics*, hormones or steroids.*As verified by a 120 Day Affidavit 

What does the phrase “As Verified by 120 Day Affidavit” on the package label mean?

A standard industry practice is to verify practices and label claims through a legal affidavit system. Huwa Reserve Natural Beef also utilizes regular vet checks and quality-testing to ensure our customers’ expectations have been met. 

Huwa Reserve Natural Beef is a 120-day withdraw program that brings you beef free of antibiotics. We achieve this by prohibiting the use of any kind of administered antibiotics during the final 120 days of feeding which ensures any traces of antibiotic have had ample time to metabolize out of the animal. If for any reason an animal does need to receive antibiotic within the last 120 days, it is removed from the program and alternatively marketed. We keep very detailed records and herd management practices to ensure that our supply chain does not contain any antibiotics at the time of processing. 

How is Huwa Reserve prepared for shipping?

Our beef is processed at a USDA inspected and approved processing facility. It is then dry aged for 21 days and cut into steaks, roasts and hamburgers. The processor prepares the meat for our customers by sealing it in vacuum sealed packages and flash freezing the beef immediately. After you place your order, it is then packaged in a Styrofoam insulated box with dry ice and shipped to your front door. 

Will I receive a tracking number with my purchase?

You will receive two emails after purchasing Huwa Reserve Natural Beef. One will be an order conformation that will serve as your receipt of purchase. The other email will alert you that your package has been sent, it will also contain your shipping conformation number. You will be able to utilize UPS’s website to track your package with the tracking number. 

What if my order is no longer frozen upon receipt?

If you order is no longer frozen upon receipt, but still cool to the touch, it is safe. You can either put it in your freezer to cook at on a later day or put it in the refrigerator cook in the near future. If it is warm, please contact us immediately. 

Does Huwa Reserve ship overseas?

No, unfortunately due to import/export regulations, we are unable to ship outside of the United States. 

What is the cost of shipping a Huwa Reserve package?

During your order process, the shipping rate will be calculated directly from UPS based on the package weight, recipient’s location and shipping method. For more information, please visit our Shipping Information page for more information.

Can I pick up my beef in person?

Yes! If you would like to come out to our ranch to pick up your order, you are more than welcome to. Please contact us to arrange a time.

What forms of payment does Huwa Reserve accept?

We accept Paypal, Visa, MasterCard, Discover and American Express for your convenience. 

Is my information confidential?

Yes, completely! Please refer to our Privacy Policy for more information.

What if I can’t remember my login or password?

Please note: your email address is your login for Huwa Reserve. If can’t remember your password, please click the “Forgot your Password” link on the login screen. After clicking this link, you will be sent an email with instructions on how to reset your password. 

Am I allowed to share my bulk beef order with another person?

Yes! Please feel free to share your order with friends, family or colleagues. We will even split up your order for you. If you would like to order Huwa Reserve Natural Beef in bulk but don’t have any one in mind to share it with, please contact us at info@huwareserve.com to arrange to share with someone. 

How will my bulk beef be delivered?

If you live on the Front Range in Colorado, we can either deliver your beef to you or arrange a time for you to pick it up at our ranch. Otherwise, we will ship it to your house. Please contact us for more information. 

What if I don’t want all the cuts of meat that comes in a bulk beef package?

Unfortunately, if you decide to purchase a bulk beef package, it comes with all of the cuts of meat. Please check out the Recipe Page to learn how to cook all cuts of beef.

Other Questions? Please contact us at 720-383-3009 or email us at info@huwareserve.com to ask a specific question.